Grrrrrrrrrrrrrrrrr

I hate IndyMac. I just spent 55 minutes of my life going back and forth with them, basically I'm behind on my mortgage (yes I know I'm sending them money, whatever money I can) but since my budget is just too severe they can't help me. They will not or can not do anything at all (even just stop the late fees like I asked). What the hell kind of sense does that make!!?? Here I am sending them what I can when I can but they can't help me!! Its not like I'm not sending any money for Pete's sake!!! GRRRRRRRRRRRRRRRRR they make me so angry. When I ask to speak with a manager or someone higher up they (Vick Rep# 50M) just tells me they'll tell you the same thing, I need to let this call go - well Vick I didn't ask you what they would say I asked to speak with someone higher then you- this goes back and forth for like 5 minutes, then he puts me on hold for a minute and then comes back and says "he says there is nothing we can do for you" So I ask for "his" name and rep #, Vick won't say and then hangs up on me. Call back IndyMac customer service and get a lovely recording that they can not take my call because of call volume - well you know what with Assholes Like Vick I wonder why their call volume is so high!